PRIVACY POLICY

A legal disclaimer
The information provided on this website is for general informational purposes only. The Original Ice Factory makes no representations or considered warranties of any kind, express or implied, regarding the accuracy, completeness, reliability, suitability, or availability of any information, products, services, pricing, menus, or event offerings displayed on this website.
All content is subject to change without notice. Use of this website and reliance on any information provided is at the user’s own risk. The Original Ice Factory shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or related to the use of this website or our services.
Our products may contain or come into contact with allergens including, but not limited to, dairy, nuts, and other common allergens. Customers with food allergies or dietary restrictions are responsible for inquiring about ingredients prior to consumption.
Participation in events, mobile services, and catering is voluntary. The Original Ice Factory is not responsible for injuries, damages, delays, cancellations, weather conditions, third-party venues, or circumstances beyond our control.
Nothing on this website constitutes legal, medical, or professional advice.
Privacy Policy - the basics
Your privacy is our top priority. The Original Ice Factory is committed to protecting the personal information of our website visitors, customers, and business partners. This Privacy Policy describes how we collect, use, store, and protect your information.
Information We Collect
We may collect personal information that you voluntarily provide to us through our website, contact forms, booking inquiries, email communications, or other interactions. This information may include, but is not limited to, your name, email address, phone number, event details, and other information necessary to respond to inquiries or provide services.
How We Use Information
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Personal information is used solely to:
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Respond to inquiries or requests
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Communicate regarding bookings, events, or services
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Improve our website and customer experience
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Operate and manage our business
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Information Sharing
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We do not sell, rent, or trade personal information. Information may be shared only when required by law, to protect our rights, or with trusted service providers necessary to operate our business.
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Data Security
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We take reasonable measures to protect personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure.
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Third-Party Links
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Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
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Consent
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By using this website, you consent to the collection and use of information in accordance with this Privacy Policy.
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Contact
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If you have questions or concerns regarding this Privacy Policy or your personal information, please contact us.
